After the update from yesterday (2021-08-16T05:00:00Z) I can no longer start the web recorder for both new tests and for existing tests. You can still open existing tests to modify; When you hit the record button, the “System Under Test” would open as expected however, you will not get the recorder window. All the UI elements are also unclickable as well. In the DevConsole I am seeing a lot of unchecked runtime.lastError: Could not establish connection. Receiving end does not exist. errors
First please try the following:
Open Developer Tools (
Cmd+Opt+i on macOS)
And click right click on refresh → choose Empty Cache and Hard Reload and try again.
In case that doesn’t work please contact us on our support chat:
With the following information:
- Console logs
In order to retrieve the Console Logs, please perform the following points:
Open developer tools using F12 on the keyboard.
Navigate to the Console tab
Perform your desired action (Make sure the error you encountered happened)
Right-click on one of the table rows
Click “Save As”
- HAR file
Please open Developer Tools (
Cmd+Opt+i on macOS) and witch to the
Disable cache checkbox. and refresh the Page (
Cmd+R on macOS)
Send the file here.
- Agent logs
Awesome! That fixed it!
Happy to hear!