TestProject Forum

The job execution stopped by itself

Hi,
when I run a job with MAC and IOS devices physically connected, in the monitor tab, after a while the job execution stopped by itself and the devices still remain running!
It’s happens often, Someone got the same issue?
Thanks

Hi @Aze49
Please follow these steps

  1. Restart your Agent
  2. Reproduce the issue you encountered
  3. Send us the agent logs of today for analysis. to our chat or support mail

You can download the logs and upload them here as shown below:

Hi,
All troubleshooting are used but still same have same issue, sorry, I cannot attach logs attachment because of security but I add of the following logs:
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: about to CFRunLoopPerform
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: waiting with 30.00s responsiveness timeout
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[MT]: inside CFRunLoopPerform
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[MT]: MT responded in time (won the race to the busy flag)
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: waiting 60.00s for work to complete
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Fetching AX attributes for
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Got attributes, transferring to dictionary for return.
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Replying with attribute values:
Dec 9 11:30:30 9989mp1–CCQYQ402M93D WebDriverAgentRunner-Runner(XCTAutomationSupport)[418] : () faulted in : (no error) for using
Dec 9 11:30:30 9989mp1–CCQYQ402M93D WebDriverAgentRunner-Runner(XCTAutomationSupport)[418] : Computed elementType Image.
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Received attributes request for element: . Attributes:
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: about to CFRunLoopPerform
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: waiting with 30.00s responsiveness timeout
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[MT]: inside CFRunLoopPerform
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[MT]: MT responded in time (won the race to the busy flag)
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: waiting 60.00s for work to complete
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Fetching AX attributes for
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Got attributes, transferring to dictionary for return.
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Replying with attribute values:
Dec 9 11:30:30 9989mp1–CCQYQ402M93D WebDriverAgentRunner-Runner(XCTAutomationSupport)[418] : () faulted in : (no error) for using
Dec 9 11:30:30 9989mp1–CCQYQ402M93D WebDriverAgentRunner-Runner(XCTAutomationSupport)[418] : Computed elementType StaticText.
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Received attributes request for element: . Attributes:
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: about to CFRunLoopPerform
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: waiting with 30.00s responsiveness timeout
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[MT]: inside CFRunLoopPerform
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[MT]: MT responded in time (won the race to the busy flag)
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: waiting 60.00s for work to complete
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Fetching AX attributes for
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Got attributes, transferring to dictionary for return.
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Replying with attribute values:
Dec 9 11:30:30 9989mp1–CCQYQ402M93D WebDriverAgentRunner-Runner(XCTAutomationSupport)[418] : () faulted in : (no error) for using
Dec 9 11:30:30 9989mp1–CCQYQ402M93D WebDriverAgentRunner-Runner(XCTAutomationSupport)[418] : Computed elementType Cell.
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : Received attributes request for element: . Attributes:
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: about to CFRunLoopPerform
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: waiting with 30.00s responsiveness timeout
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[MT]: inside CFRunLoopPerform
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[MT]: MT responded in time (won the race to the busy flag)
Dec 9 11:30:30 9989mp1–CCQYQ402M93D PalletReceiving(XCTAutomationSupport)[436] : XCTPerformOnMainRunLoop[not MT]: waiting 60.00s for work to complete

@Aze49 You can send us your full logs to our support mail support@testproject.io

Ok, I will.
Thanks
Azedine