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TestProject Smart Test Recorder cannot record testcase in iPhone 12 Pro Max

TestProject Smart Test Recorder cannot record testcase in iPhone 12 Pro Max (IOS 14.2.1).

I already follow the reference url below to add the iPhone 12 Pro Max to provision profile. I have another IOS device (iPhone 7, IOS 14,2) under the same provision profile which can record testcase successfully.

Please advise. Thanks.

Error Message

TestProject Agent Logging:
2020-12-14 16:18:54.051 XXXXXXX ERROR 15552 state-machine i.t.a.f.k Failed to close App: value is ‘null’.
2020-12-14 16:18:54.052 XXXXXXX ERROR 15552 qtp608476542-41 i.t.a.w.r.e.a.RecordingEndpoints Failed to create driver session. Check device is configured for automation and try again.
org.openqa.selenium.SessionNotCreatedException: Failed to initialize Appium_iOS session on XXXXXXXX after 3/3 attempts.
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:17:03’
System info: host: ‘XXXXX’, ip: ‘XXXXXX’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘13.0.1’
Driver info: driver.version: unknown
at io.testproject.agent.managers.e.s.a(TestProjectAgent:427)
at io.testproject.agent.managers.e.s.b(TestProjectAgent:15298)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at io.testproject.agent.c.b.run(TestProjectAgent:33)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:830)
2020-12-14 16:18:54.053 6jpiZTL8pUKx1pgeCkYMgw ERROR 15552 qtp608476542-41 i.t.a.w.r.m.AppExceptionMapper io.testproject.java.exceptions.AppException: Failed to create driver session. Check device is configured for automation and try again.
2020-12-14 16:18:54.053 XXXXXXXX INFO 15552 state-machine i.t.a.e.a.J Ending recording mode…
2020-12-14 16:18:54.053 XXXXXXXX INFO 15552 qtp608476542-68 i.t.a.w.b.f io.testproject.agent.webserver.b.f c9937ea9-eda3-45a1-ab29-eb6c5ad3df67 #1 disconnected: [1000] Reset

Hello @brianlam.developer,
There shouldn’t be an issue to use iOS 14.2.1, can you please contact us in the chat or support@testproject.io so we can get the full logs?