Test project agent keep on stopping

Test project agent keeps on getting stopped after couple of run. I have to restart the machine, for it to work properly again. Did anyone face this issue? Could you plz help on this

Hi @gurupreeth.karnik and welcome to our community :slight_smile: ,

Which version are you using?

Follow these solutions and reproduce the execution:

  • Reinstall the agent and notice that you are installing the latest agent (3.4.2)
  • Please try to disable any anti-virus/firewall you have running on your PC.
    It seems like 1 or more programs are using ports that the TP agent uses for SDK communication, if that is the case I would advise you to try to do the following.

Terminate the TP Agent.

in Windows: open PowerShell as an admin and then:

Get-Process -Id (Get-NetTCPConnection -LocalPort 8585).OwningProcess

if anything uses this port when the agent is turned off, use this command:

taskkill /PID <Procces_ID_From_Previous_Step> /F

Alternatively, you can change the agent default ports from here:

navigate to %appdata% in your run command:

and then to TestProject, and Agent, like this,

you can change the ports from here:

  • Please quit the TestProject Agent and then clean the these folders:








also delete the following file:


You can find them here:


Open the Start menu, type %appdata%\TestProject\Agent\ and hit enter.



Open Files Finder and choose Go form the top menu, select Go to Folder and type:
~/Library/Application Support/TestProject/Agent

Navigate to ~/.testproject/agent/

Then start your agent again and let me know if that work.

Let me know if you managed :slight_smile:

Hi Alex,

Thanks for the help. Really appreciate it! I m using the latest version. I m currently killing the process in my Mac, by getting the process id, that way I need not restart the machine.

Hi @gurupreeth.karnik ,

Did you still face the issue when you reinstalled the agent and reproduced the scenario?

@alex.ivanov Not observing this issue anymore. I haven’t reinstalled the agent, but I killed the process from terminal and reopened. It is working fine now. I believe we can close this ticket

Hi @gurupreeth.karnik ,

Great, if you have any other questions please feel free to ask :slight_smile:

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