Test cases missing

Hi, you have a great product. Unfortunately, we lost all test cases created last week. Would they be restored? Also test cases we edited were not modified. Would it be any resolution for this? or we should do it all over again?

Thank you

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I don’t think anyone has gotten a response on what happened or what they plan on doing to restore. Honestly, the lack of support or communication on such a critical issue is driving me to look for other automation tools.