Something went wrong message is coming when I try to record either on andorid mobile or web in chrome browser
I tried with both android devices and also web (without mobile) but in both cases at the time of recording, it shows a message like something went wrong.
In web, I scripted (wrote) the steps and it does work fine but still I am not able to record the steps.
Please let me know where I can see the agent logs?
Thanks for your concern.
Please see attached screenshot.
I have downloaded the logs but it is in zip file and on this window, only image can be uploaded. Is there any option to attach the zip file to this request?
You can send the zip to firstname.lastname@example.org
Please find my logs attached.Please also see the below screenshot as well.
Sent the logs to email@example.com
(Attachment logs.zip is missing)
Any suggestion/solution please?