Register Agent Issue

General Questions
#21

try mailing to support@testproject.io with issue details. I have also sent from my end, let us see if there is any response or fix to the issue

1 Like
#22

Have you received any response from the TestProject Team?

#23

Yes correct, this is happening after the Friday maintence.

I tried this
Device : Mac OS Monterey 12.4

  1. Delete temporary agent files | TestProject Help Center
  2. Download the agent
  3. Register the agent
  4. Restart the agent, many times, it worked for me.
1 Like
#24

Thanks.
It’s worked for me.

#25

I am using Windows 10 OS .
Did it work on Windows? Should I uninstall Agent too?

#26

I try both Win 10 & Mac.
And it works.

#27

You just clear the folder they said.
Don’t need to delete the agent.

#28

Thanks much appreciated! This helps. Working fine for me now :slight_smile:

#29

Thank you sailaja, agent is working for me now & am able to run test. Appreciate your response.

#30

Am using windows 11, its working fine for me. No need to unistall your agent.

#31

my issue was resolved too. thanks everyone

1 Like
#32

Issue reappeared again

#33

For me too, since friday.

#34

Workaround that was shared over 1 week ago in this Post, is NOT working anymore. Now , when trying to register an Agent , teatprohect.io is getting stuck and registration is not being complete . I don’t know what to do . Any ideas?

#35

@testproject after the maintenance on Friday this issue reappear. Can you please help all tests are failing because of this.

#37

@Karen.Teboulle @amit.yahav @Amit.Lacher Please respond

#38

Hi all, same happens to me. I cannot register an agent to the web app. Agent is installed, but is not recognized by the web app. In console, there is an error:

Failed to load resource: the server responded with a status of 404 ()

If I want to go to recorder, it drops. In agents tab, there is a question mark next to the agent.

Please, if there is anyone from support reading this forum, help!!!

#39

I have the same issue . Uninstall and reinstall did not work ( but worked before)

1 Like
#40

I can’t used TP since 03-08.
Maintain every day, after that, the TP can’t recognize the agents.