TestProject Forum

Moving user from one project to another

Hi, one of our colleague created his own testproject project instead of joing the one I’ve created. He deleted that created project, we’ve waited for 72 hours and thought that after that time I’ll be able to add him among other users at our project. But we’re still getting message: This email already in use!
Is there possibility to do it somehow?

Hello @jan.tajzich
In fact, there is no need to wait 72 hours, you can invite this user right after he deleted his account.
Please ask him to log in again and click on delete account then send him an invitation again.
If you still have issues, please email us at support@testproject.io with the relevant account information and we will help.

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