Is Testproject's chat in use anymore?

Is Testproject’s chat in use anymore? When I start new chat, I’ll get this text:

!Self-service only. To post a question visit:

and no-one answers (waited for over month now). Is this forum only way to get help?

1 Like

The forum seems slightly more reliable at the moment. I know I got ghosted mid-conversation with the chat. At least on the forum you might occasionally get a reply.