TestProject Forum

Getting started - error with test recorder "Failed to create driver session"

Hi folks,

New user here. I’m having trouble starting the test recorder.

After I hit the Record button (top left), a new window pops up briefly and very quickly closes again.
Then an error shows up in the Editor tab stating “Error Failed to create driver session. Please try again, and contact support if the problem persist.”

I’m using Chrome Version 73.0.3683.75 (Official Build) (64-bit). I’m in a big organisation where our browser settings are managed and locked. I’ve ensured that browser allows pop ups for the site.

Any clues as to how to resolve the issue?


Hello @dennis.tng, thanks for reaching out.

Currently, supported Chrome versions are Chrome 77+ (77 and above).

here you can find all currently supported browsers and operating systems: