Error while creating a step + Error on logs

I get an error message when creating a test step and all the app is slow and sometimes I have to wait 20s or more to the options to appear.

When I try to download the logs I get the following


“{“status”:500,“code”:500,“source”:null,“message”:“Application error occurred during the request processing, please try again”}”

I already did the hard reset and all the recommended steps.

Any alternative solution or is the app still experiencing issues?