Error message`` OpenJDK Platform binary...`` is often displayed

Is often I got the following error message when I run job, click on view device button :

for you information I use IOS device 12.4.2

so to resolve the issue, I have to disconnect TP, unplug device, restart my computer, sometime I need to upload same Provisioning Profile.
Which unfortunately leaves me to think about abandoning this tool!

Hi @Aze49 ,

Please do the following to help us identify the issue:

  1. Restart your Agent
  2. Reproduce the issue you encountered
  3. Send us the agent logs of today for analysis to our

You can download the logs and upload them here as shown below: