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Display screen is failed

hi i just updated to latest TP agent, im not sure if it is the case, but i just face this issue now

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is there any additional setting should i done on my device?

Hi @tri.putra,
On what device are you facing this issue?
Do you mind if we move this conversation to the chat support so we can troubleshoot it?
Just click on this icon to open a chat with us.
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i use lenovo a6600 / android 6
i never got this issue previously it just happen lately
sure, the icon is not clickable