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Cisco VPN connection

After installing test agent, tried to record a test of my application in DEV lower environment. To open the DEV i need VPN connection. as soon as I click recording after entering the URL the page is loading forever and not opening the DEV URL. Not sure it is because of the VPN? any ideas

Hello @bandlamudi.swathi, thanks for reaching out.
can you please whitelist TestProject in your VPN and try it again?

If you are still facing this issue, can you please send your TestProject Agent logs via TestProject chat? you can find it at the right bottom corner when you are in the TestProject Platform.