I am trying to run a job. when I clicked on Run I can see the agent is ready and connected but when I am executing a job the monitor does not display any job and the job doesn’t run. Also, Agent shows disconnected.
I am using an old version of Agent 3.1. Is it due to the Agent version?
Please download the latest version of the agent (3.3.0) and try again.
Let us know if you are still facing this issue.
I tried with a new version too but the issue exists. I am executing a job. at the time when I check it shows agent connected. My CPU shows 100% occupied and then it shows disconnected and the job doesn’t run. also, the job won’t appear in the Monitor.
Here is a screenshot of CPU showing 100% and then Agent is disconnecting.
Hi all, I am still facing issues with the Agent. I cannot record or debug existing scripts as the agent gets disconnected. I cannot execute any test scripts. I am using the latest version 3.3. The agent gets disconnected when CPU shows 100% usage. I tried to use the old version. nothing is working. Very disappointing.
Hi All, Does anyone else facing the same issue? My agent disconnected every few minutes and I can not execute a single job. I would appreciate any help.
Can you please share your agent logs with firstname.lastname@example.org,
you can find them here.
So we can further investigate.
Hello there, Yes I have been facing the same issue on my Mac agent.
Getting disconnected. I am on latest version too Thank you
I have already shared the logs with support team but will do that again. Thanks
Hi @pratima.sharma ,
Thanks for sharing the logs we will investigate and update you.
Feel free to use @Amit.Lacher to tag me anywhere on the site.
I have downloaded a new version of TestAgent 3.4.1 but still having the same issue. Whenever I start Agent it shows CPU 100% and then crashes. I cannot execute jobs.
Please let me know how can I resolve this issue.
We have contacted you via email,
And we are still investigating the root cause of the issue.
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